Trust center

Everything you need to trust us with a file

The data handling, the policies, and how to reach a human. All in one place, written by the people who built the product.

What we hold to

/01

Honest data handling

Files are encrypted on upload with TLS 1.3 and deleted within 2 hours on the free tier. No analysis, no training, no third-party sharing.

/02

Fair economics, AI included

Lower prices than the usual options, with AI features bundled from $3 a month instead of sold as a separate add-on.

/03

A product built with care

Tools that read clearly, run fast, and respect your work. Designed to be used daily, not endured.

The short answers

Files are encrypted on upload over TLS 1.3 and deleted within 2 hours on the free tier. We do not read them, train on them, or share them. Analytics are cookie-free. Prices are fair and AI is bundled, not sold on the side.

Read the detail

Security

Encryption, deletion timing, and what we never do with your files. Read the security page.

Privacy

What we collect, why, and the cookie-free analytics we use. Read the privacy policy.

Terms

The plain rules for using the service. Read the terms.

Refunds

How refunds work once paid plans launch. Read the refund policy.

Reach a human

filefreaks is built by Media International in Delhi, India. For security reports, data requests, or questions about teams and enterprise, email the address listed in your account area or write to the company at its Delhi office. We read what comes in.

Where to go next

Start with security for file handling, privacy for data, terms for the rules, and refund for billing once paid plans are live.

Start free

Open a file with confidence

Free tier, encrypted upload, deleted within 2 hours.